Essentials for effective communication in oncology nursing: Assertiveness, conflict management, delegation, and motivation Journal Article
| Authors: | Walczak, M. B.; Absolon, P. L. |
| Article Title: | Essentials for effective communication in oncology nursing: Assertiveness, conflict management, delegation, and motivation |
| Abstract: | The ability to communicate effectively with a multidisciplinary team in an assertive manner to resolve conflict, motivate others, and delegate tasks is a prerequisite skill to promote a harmonious work environment. Acquisition of this skill is often a combination of inherent attributes and learned experiences. This article describes a program on assertiveness, conflict resolution, motivation of others, and delegation. Nurses are encouraged to seek expertise from other departments (e.g., Human Resources) to help them develop similar programs. |
| Keywords: | united states; methodology; oncology nursing; oncologic nursing; motivation; conflict; health care quality; patient care; patient care team; education; inservice training; program evaluation; communication; ambulatory care; interpersonal communication; program development; new york; in service training; public relations; interprofessional relations; assertiveness; conflict (psychology); humans; human; article |
| Journal Title: | Journal for Nurses in Staff Development: JNSD |
| Volume: | 17 |
| Issue: | 3 |
| ISSN: | 1098-7886 |
| Publisher: | Lippincott Williams & Wilkins |
| Date Published: | 2001-05-01 |
| Start Page: | 159 |
| End Page: | 162 |
| Language: | English |
| PUBMED: | 11998676 |
| PROVIDER: | scopus |
| DOI/URL: | |
| Notes: | Export Date: 21 May 2015 -- Source: Scopus |
