Developing and implementing an advanced communication training program in oncology at a comprehensive cancer center Journal Article


Authors: Bylund, C. L.; Brown, R. F.; Bialer, P. A.; Levin, T. T.; Lubrano Di Ciccone, B.; Kissane, D. W.
Article Title: Developing and implementing an advanced communication training program in oncology at a comprehensive cancer center
Abstract: Cancer patients report significant levels of unmet needs in the realm of communication. Communication skills training programs have been shown to improve clinical communication. However, advanced communication skills training programs in oncology have lacked institutional integration, and thus have not attended to institutional norms and cultures that may counteract explicit communication skills training. We developed and implemented an advanced communication skills training program made up of nine teaching modules for faculty, fellows, and residents. Training included didactic and experiential small group work. Self-efficacy and behavior change were assessed for individual participants. Since 2006, 515 clinicians have participated in this training program. Participants have shown significant gains in self-efficacy regarding communicating with patients in various contexts. Our initial work in this area demonstrates the implementation of such a program at a major cancer center to be feasible, to be acceptable, and to have a significant impact on participants' self-efficacy.
Keywords: organization and management; oncology; health care quality; standard; psychological aspect; cancer center; medical education; education; clinical competence; program evaluation; communication; education, medical, continuing; medical oncology; cancer care facilities; interpersonal communication; professional competence; health care planning; medical staff, hospital; medical school; faculty, medical; medical staff; health plan implementation
Journal Title: Journal of Cancer Education
Volume: 26
Issue: 4
ISSN: 0885-8195
Publisher: Springer  
Date Published: 2011-12-01
Start Page: 604
End Page: 611
Language: English
PUBMED: 21541813
PROVIDER: scopus
DOI: 10.1007/s13187-011-0226-y
DOI/URL:
Notes: --- - "Export Date: 1 May 2012" - "Source: Scopus"
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  1. Philip A Bialer
    40 Bialer
  2. Tomer T Levin
    62 Levin
  3. David W Kissane
    164 Kissane