Training faculty to facilitate communication skills training: Development and evaluation of a workshop Journal Article


Authors: Bylund, C. L.; Brown, R. F.; di Ciccone, B. L.; Levin, T. T.; Gueguen, J. A.; Hill, C.; Kissane, D. W.
Article Title: Training faculty to facilitate communication skills training: Development and evaluation of a workshop
Abstract: Objective: To develop a workshop for training faculty to facilitate small group role play sessions for a communication skills training program and assess the impact of that workshop on the trainees' self-efficacy about facilitation skills. Methods: A multi-specialty group of 33 attending physicians at a Comprehensive Cancer Center were trained in a Facilitating Communication Skills Training workshop in order to prepare them to facilitate small group role play with fellows and residents. The workshop curriculum was based on theory and literature on teaching communication skills. Results: The workshop had a significant effect on participants' self-efficacy in facilitating communication skills training. At least 75% of participants reported feeling comfortable facilitating communication skills training small groups. Conclusion: This facilitation workshop was successful in providing participants with confidence to successfully facilitate small group role play sessions in communication skills training. Practice implications: In order to evaluate the effectiveness of communication skills training programs, it is important to have trained facilitators who adhere to a set of facilitation guidelines. Workshops on facilitation skills provide the background and practice time necessary as a first step in the training process. © 2007 Elsevier Ireland Ltd. All rights reserved.
Keywords: controlled study; teaching; training; curriculum; program evaluation; communication; education, medical, continuing; medical oncology; communication skills training; communication skill; attitude of health personnel; models, educational; self efficacy; self concept; program development; professional competence; medical staff, hospital; guidelines as topic; facilitation; faculty, medical; feedback, psychological; role playing; learning theory
Journal Title: Patient Education and Counseling
Volume: 70
Issue: 3
ISSN: 0738-3991
Publisher: Elsevier Ireland Ltd.  
Date Published: 2008-03-01
Start Page: 430
End Page: 436
Language: English
DOI: 10.1016/j.pec.2007.11.024
PUBMED: 18201858
PROVIDER: scopus
DOI/URL:
Notes: --- - "Cited By (since 1996): 13" - "Export Date: 17 November 2011" - "CODEN: PEDCD" - "Source: Scopus"
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MSK Authors
  1. Richard Brown
    19 Brown
  2. Tomer T Levin
    62 Levin
  3. David W Kissane
    164 Kissane
  4. Jennifer Gueguen
    14 Gueguen
  5. Catherine Rw Hill
    2 Hill