Applying user-centered design in the electronic health record (EHR) to facilitate patient-centered care in oncology Conference Paper
| Authors: | Michael, C. L.; Mittelstaedt, H.; Chen, Y.; Desai, A. V.; Kuperman, G. J. |
| Title: | Applying user-centered design in the electronic health record (EHR) to facilitate patient-centered care in oncology |
| Conference Title: | 2020 Annual Symposium of the American Medical Informatics Association (AMIA) |
| Abstract: | Patient-centered care is an essential component of quality health care. To support patient-centered care initiatives at our institution, we created a feature in our EHR to centrally view information about the patient's values, goals and preferences. We applied user-centered design methods to ensure that the aggregate view was easy to use and would meet user needs. We created a six-week plan to iterate through increasingly detailed design mock-ups. We defined 7 user stories that later served as a basis for user testing scripts. We conducted user testing on our third design iteration; we reached theme saturation with 8 testing sessions. We incorporated findings into the fourth design (week 6) but continued to refine the design in parallel to development (through week 20+). The advance directives section required the most attention. We will use a pilot and additional user testing to validate the design and to inform future versions. ©2020 AMIA - All rights reserved. |
| Keywords: | adult; patient care; attention; living will; human; article; electronic health record; user-centered design |
| Journal Title | AMIA Annual Symposium. Proceedings |
| Volume: | 2020 |
| Conference Dates: | 2020 Nov 14-18 |
| Conference Location: | Virtual |
| ISBN: | 1559-4076 |
| Publisher: | American Medical Informatics Association |
| Date Published: | 2020-01-01 |
| Start Page: | 833 |
| End Page: | 839 |
| Language: | English |
| PUBMED: | 33936458 |
| PROVIDER: | scopus |
| PMCID: | PMC8075506 |
| DOI/URL: | |
| Notes: | Article -- Export Date: 1 June 2021 -- Source: Scopus |
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