Encouraging patients to disclose their lesbian, gay, bisexual, or transgender (LGBT) status: Oncology health care providers' perspectives Editorial


Authors: Banerjee, S. C.; Staley, J. M.; Alexander, K.; Walters, C. B.; Parker, P. A.
Title: Encouraging patients to disclose their lesbian, gay, bisexual, or transgender (LGBT) status: Oncology health care providers' perspectives
Abstract: A compelling touted strategy for reducing discrimination towards lesbian, gay, bisexual, and transgender (LGBT) patients is improving communicative competence of health care providers (HCPs); however, evidence base for describing communication practices between HCPs and LGBT patients is scarce. The purpose of this study was to qualitatively examine HCP experiences and perspectives as they relate to patient sexual orientation and gender identity (SOGI) disclosure, perceived communication and structural/administrative challenges in interactions with LGBT patients, and suggestions for improving care of LGBT patients. The sample consisted of 1,253 HCPs, who provided open-ended responses to an online cross-sectional survey conducted at a Comprehensive Cancer Center in the Northeastern United States. The open-ended responses were inductively and deductively coded for key themes and sub-themes. The results demonstrated an array of useful communication strategies employed by oncology HCPs to encourage LGBT patients' SOGI disclosure (direct questions regarding sexual orientation, use of the term "partner," and using correct pronouns), communication and structural/administrative challenges faced by HCPs in providing care (HCP own fears and biases, transgender patient care, insurance issues, and procedural challenges for LGBT patients), and suggested recommendations from oncology HCPs to improve their care delivery for LGBT patients (more provider-based training, improving awareness of LGBT-friendly resources, establishing trusting relationships, and not assuming sexuality or gender identity). These findings have implications for developing and evaluating training programs to improve LGBT sensitivity and communication among HCPs, and encourage SOGI disclosure in an open and judgment-free health care environment. © Society of Behavioral Medicine 2018. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com.
Keywords: adult; united states; oncology; patient care; cancer center; training; communication; insurance; health care personnel; bisexuality; awareness; decision making; gender identity; health care providers; human; male; female; article; transgender; homosexual female; lgbt; sogi disclosure
Journal Title: Translational Behavioral Medicine
Volume: 10
Issue: 4
ISSN: 1869-6716
Publisher: Springer  
Date Published: 2020-08-01
Start Page: 918
End Page: 927
Language: English
DOI: 10.1093/tbm/iby105
PUBMED: 30476333
PROVIDER: scopus
PMCID: PMC7543074
DOI/URL:
Notes: Article -- Export Date: 2 November 2020 -- Source: Scopus
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  1. Smita Banerjee
    125 Banerjee
  2. Chasity Burrows Walters
    49 Walters
  3. Patricia Ann Parker
    91 Parker
  4. Jessica M Staley
    8 Staley