Knowledge, beliefs, and communication behavior of oncology health-care providers (HCPs) regarding lesbian, gay, bisexual, and transgender (LGBT) patient health care Journal Article


Authors: Banerjee, S. C.; Walters, C. B.; Staley, J. M.; Alexander, K.; Parker, P. A.
Article Title: Knowledge, beliefs, and communication behavior of oncology health-care providers (HCPs) regarding lesbian, gay, bisexual, and transgender (LGBT) patient health care
Abstract: Delivery of culturally competent care toward lesbian, gay, bisexual, and transgender (LGBT) patients depends on how health-care providers (HCPs) communicate with them; however, research about knowledge, attitude, and behavior of HCPs toward LGBT patients is scant. The objectives of our study were to describe oncology HCPs’ knowledge and examine if beliefs about LGB and transgender patients mediate the effects of LGBT health-care knowledge on open communication behaviors with LGB and transgender patients, respectively. A total of 1253 HCPs (187 physicians, 153 advance practice professionals (APPs), 828 nurses, and 41 others) at a Comprehensive Cancer Center completed an online survey that included the following measures: LGBT health-care knowledge, beliefs, communication behaviors, willingness to treat LGBT patients, encouraging LGBT disclosure, and perceived importance of LGBT sensitivity training. Only 50 participants (5%) correctly answered all 7 knowledge items, and about half the respondents answered 3 (out of 7) items correctly. Favorable beliefs about LGBT health care mediated the effect of higher LGBT health-care knowledge on open communication behaviors with transgender patients, controlling for effects of type of profession, religious orientation, gender identity, sexual orientation, and having LGBT friends/family. The results of this study demonstrated an overall lack of medical knowledge and the need for more education about LGBT health care among oncology HCPs. Copyright © Taylor & Francis Group, LLC.
Journal Title: Journal of Health Communication
Volume: 23
Issue: 4
ISSN: 1081-0730
Publisher: Taylor & Francis Group  
Date Published: 2018-01-01
Start Page: 329
End Page: 339
Language: English
DOI: 10.1080/10810730.2018.1443527
PROVIDER: scopus
PUBMED: 29521575
PMCID: PMC5961501
DOI/URL:
Notes: Article -- Export Date: 1 May 2018 -- Source: Scopus
Altmetric
Citation Impact
BMJ Impact Analytics
MSK Authors
  1. Smita Banerjee
    124 Banerjee
  2. Chasity Burrows Walters
    48 Walters
  3. Patricia Ann Parker
    91 Parker
  4. Jessica M Staley
    8 Staley