"A tool, not a crutch": Patient perspectives about IBM Watson for Oncology trained by Memorial Sloan Kettering Journal Article


Authors: Hamilton, J. G.; Genoff Garzon, M.; Westerman, J. S.; Shuk, E.; Hay, J. L.; Walters, C.; Elkin, E.; Bertelsen, C.; Cho, J.; Daly, B.; Gucalp, A.; Seidman, A. D.; Zauderer, M. G.; Epstein, A. S.; Kris, M. G.
Article Title: "A tool, not a crutch": Patient perspectives about IBM Watson for Oncology trained by Memorial Sloan Kettering
Abstract: PURPOSE: IBM Watson for Oncology trained by Memorial Sloan Kettering (WFO) is a clinical decision support tool designed to assist physicians in choosing therapies for patients with cancer. Although substantial technical and clinical expertise has guided the development of WFO, patients' perspectives of this technology have not been examined. To facilitate the optimal delivery and implementation of this tool, we solicited patients' perceptions and preferences about WFO. METHODS: We conducted nine focus groups with 46 patients with breast, lung, or colorectal cancer with various treatment experiences: neoadjuvant/adjuvant chemotherapy, chemotherapy for metastatic disease, or systemic therapy through a clinical trial. In-depth qualitative and quantitative data were collected and analyzed to describe patients' attitudes and perspectives concerning WFO and how it may be used in clinical care. RESULTS: Analysis of the qualitative data identified three main themes: patient acceptance of WFO, physician competence and the physician-patient relationship, and practical and logistic aspects of WFO. Overall, participant feedback suggested high levels of patient interest, perceived value, and acceptance of WFO, as long as it was used as a supplementary tool to inform their physicians' decision making. Participants also described important concerns, including the need for strict processes to guarantee the integrity and completeness of the data presented and the possibility of physician overreliance on WFO. CONCLUSION: Participants generally reacted favorably to the prospect of WFO being integrated into the cancer treatment decision-making process, but with caveats regarding the comprehensiveness and accuracy of the data powering the system and the potential for giving WFO excessive emphasis in the decision-making process. Addressing patients' perspectives will be critical to ensuring the smooth integration of WFO into cancer care.
Journal Title: Journal of Oncology Practice
Volume: 15
Issue: 4
ISSN: 1554-7477
Publisher: American Society of Clinical Oncology  
Date Published: 2019-04-01
Start Page: 194, e277
End Page: e288
Language: English
DOI: 10.1200/jop.18.00417
PUBMED: 30689492
PROVIDER: scopus
PMCID: PMC6494242
DOI/URL:
Notes: Article -- Export Date: 3 June 2019 -- Source: Scopus
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MSK Authors
  1. Andrew D Seidman
    318 Seidman
  2. Elena B Elkin
    163 Elkin
  3. Ayca Gucalp
    113 Gucalp
  4. Marjorie G Zauderer
    188 Zauderer
  5. Andrew Saul Epstein
    157 Epstein
  6. Jennifer L Hay
    264 Hay
  7. Mark Kris
    869 Kris
  8. Elyse Shuk
    62 Shuk
  9. Chasity Burrows Walters
    48 Walters
  10. Margaux Christine Genoff
    24 Genoff
  11. Jada Gabrielle Hamilton
    111 Hamilton
  12. Robert M Daly
    78 Daly
  13. Jessica Sungyun Cho
    5 Cho