Patient-centered communication in cancer care: The role of the NCI's Cancer Information Service Journal Article


Authors: Perocchia, R. S.; Hodorowski, J. K.; Williams, L. A.; Kornfeld, J.; Davis, N. L.; Monroe, M.; Bright, M. A.
Article Title: Patient-centered communication in cancer care: The role of the NCI's Cancer Information Service
Abstract: While patient-centered care and the reduction of suffering due to cancer are primary goals of the NCI, improvement in the delivery of patient-centered communication has been identified as a key NCI research priority. As research on patient-centered communication evolves, the potential contributions of programs such as the National Cancer Institute's (NCI) Cancer Information Service (CIS) cannot be overlooked. The purpose of this paper is to describe how the six core functions of patient-clinician communication described in the literature (fostering healing relationships, exchanging information, responding to emotions, managing uncertainty, making decisions and enabling patient-self management) are embedded in the work of the CIS. The communication process used by the CIS to extend the patient-centered communication role of the clinician will be discussed. CIS training and quality management systems will be described. Lastly, suggestions for the role of CIS in future health information delivery and research will be explored. © US Government 2010.
Keywords: health care; patient-centered care; patient-centered communication; cancer information service (cis); clinician-patient communication; nci
Journal Title: Journal of Cancer Education
Volume: 26
Issue: 1
ISSN: 0885-8195
Publisher: Springer  
Date Published: 2011-03-01
Start Page: 36
End Page: 43
Language: English
DOI: 10.1007/s13187-010-0121-y
PUBMED: 20532726
PROVIDER: scopus
DOI/URL:
Notes: --- - "Export Date: 17 August 2011" - "CODEN: JCEDE" - "Source: Scopus"
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MSK Authors
  1. Nydia Lassalle Davis
    2 Davis