Human error and privacy breaches in healthcare organizations: Causes and management strategies Conference Paper

  


Authors: Liginlal, D.; Sim, I.; Khansa, L.; Fearn, P.
Title: Human error and privacy breaches in healthcare organizations: Causes and management strategies
Conference Title: 15th Americas Conference on Information Systems (AMCIS 2009)
Abstract: We apply Reason's GEMS typology to study privacy breach incidents in healthcare organizations. An interpretive analysis of transcripts of interviews with privacy officers of healthcare organizations in the U.S. Midwest helps discern the underlying causes of human error and develop a framework for error management. The study finds that organizational factors causing human error constitute a greater impediment to HIPAA Privacy Rule compliance than do human factors. © (2009) by the AIS/ICIS Administrative Office All rights reserved.
Keywords: health care; information systems; errors; hipaa privacy rule; human error; mistakes; organizational factors; slips; human errors; privacy rule; societies and institutions
Journal Title Proceedings of 15th Americas Conference on Information Systems, AMCIS 2009
Volume: 5
Conference Dates: 2009 Aug 6-9
Conference Location: San Francisco, CA
ISBN: 978-1-61567-581-4
Publisher: Association for Information Systems (AIS)  
Date Published: 2009-01-01
Start Page: 3389
End Page: 3396
Language: English
PROVIDER: scopus
DOI/URL:

http://www.scopus.com/inward/record.url?eid=2-s2.0-84870367560&partnerID=40&md5=f7939d78d4be953c60b5f3a10045a023
Notes: Paper 406 - 15th Americas Conference on Information Systems 2009, AMCIS 2009 - Amer. Conf. Inf. Sys., AMCIS - "Conference code: 92975" - "Export Date: 2 January 2013" - 6 August 2009 through 9 August 2009 - "Source: Scopus"