Digitally enabled transitional care management in oncology Journal Article


Authors: Daly, B.; Cracchiolo, J.; Holland, J.; Ebstein, A. M.; Flynn, J.; Duck, E.; Moy, M.; Walters, C. B.; Giacomazzo, L.; Huang, J.; Fahy, R.; Bernal, C.; Ackerman, J.; Salvaggio, R.; Begue, A.; Raj, N.; Kuperman, G.; Mao, J. J.; Panageas, K.
Article Title: Digitally enabled transitional care management in oncology
Abstract: PURPOSE Improving care transitions for patients with cancer discharged from the hospital is considered an important component of quality care. Digital monitoring has the potential to better the delivery of transitional care through improved patient-provider communication and enhanced symptom management. However, remote patient monitoring (RPM) interventions have not been widely implemented for oncology patients after discharge, an innovative setting in which to apply this technology. METHODS We implemented a RPM intervention which identifies medical oncology patients at discharge, monitors their symptoms for 10 days, and intervenes as necessary to manage symptoms. We evaluated the feasibility (>50% patient engagement with symptom assessment), appropriateness (symptom alerts), and acceptability (net promoter score >0.7) of the intervention and the initial effect on acute care visits and return on investment. RESULTS During the study period, January 1, 2021, to December 31, 2022, we evaluated 2,257 medical oncology discharges representing 1,857 unique patients. We found that 65.9% of patients discharged (N = 1,489) completed at least one symptom assessment postdischarge and of them, 45.5% (n = 678) generated a severe symptom alert that we helped to manage. Patients expressed high satisfaction with the intervention with a net promoter score of 84%. In preliminary analysis of patients with GI malignancies (n = 449), we found a nonsignificant decrease in 30-day readmissions for the intervention cohort (n = 269) by 5.8% as compared with the control (n = 180; from 33.3% to 27.5%; P = .22). CONCLUSION Digital transitional care management was feasible and demonstrated that patients transitioning from the hospital to home have a substantial symptom burden. The intervention was associated with high patient satisfaction but will require further refinement and evaluation to increase its impact on 30-day readmission.
Keywords: readmissions
Journal Title: JCO Oncology Practice
Volume: 20
Issue: 5
ISSN: 2688-1527
Publisher: American Society of Clinical Oncology  
Date Published: 2024-05-01
Language: English
ACCESSION: WOS:001306430400018
DOI: 10.1200/op.23.00565
PROVIDER: wos
PUBMED: 38382002
PMCID: PMC11855599
Notes: The MSK Cancer Center Support Grant (P30 CA008748) is acknowledge in the PDF -- Corresponding authors is MSK author: Bobby Daly -- Source: Wos
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MSK Authors
  1. Katherine S Panageas
    519 Panageas
  2. Elaine Duck
    19 Duck
  3. Chasity Burrows Walters
    49 Walters
  4. Nitya Prabhakar Raj
    107 Raj
  5. Jessie Cameron Holland
    22 Holland
  6. Jun J Mao
    247 Mao
  7. Robert M Daly
    85 Daly
  8. Jessica Flynn
    182 Flynn
  9. Camila Bernal
    20 Bernal
  10. Aaron Michael Begue
    13 Begue
  11. Morgan Calvin Moy
    3 Moy
  12. Jennie Huang
    8 Huang