The impact of primary care practice structural capabilities on nurse practitioner burnout, job satisfaction, and intent to leave Journal Article


Authors: Schlak, A.; Poghosyan, L.; Rosa, W. E.; Mathew, S.; Liu, J.; Martsolf, G.; Flandrick, K.; Chen, J. L.
Article Title: The impact of primary care practice structural capabilities on nurse practitioner burnout, job satisfaction, and intent to leave
Abstract: BACKGROUND: Lack of structure for care delivery (ie, structural capabilities) has been linked to lower quality of care and negative patient outcomes. However, little research examines the relationship between practice structural capabilities and nurse practitioner (NP) job outcomes. OBJECTIVES: We investigated the association between structural capabilities and primary care NP job outcomes (ie, burnout, job dissatisfaction, and intent to leave). RESEARCH DESIGN: Secondary analysis of 2018-2019 cross-sectional data. SUBJECTS: A total of 1110 NPs across 1002 primary care practices in 6 states. MEASURES: We estimated linear probability models to assess the association between structural capabilities and NP job outcomes, controlling for NP work environment, demographics, and practice features. RESULTS: The average structural capabilities score (measured on a scale of 0-1) across practices was 0.6 (higher score indicates more structural capabilities). After controlling for potential confounders, we found that a 10-percentage point increase in the structural capabilities score was associated with a 3-percentage point decrease in burnout ( P <0.001), a 2-percentage point decrease in job dissatisfaction ( P <0.001), and a 3-percentage point decrease in intent to leave ( P <0.001). CONCLUSIONS: Primary care NPs report lower burnout, job dissatisfaction, and intent to leave when working in practices with greater structural capabilities for care delivery. These findings suggest that efforts to improve structural capabilities not only facilitate effective care delivery and benefit patients but they also support NPs and strengthen their workforce participation. Practice leaders should further invest in structural capabilities to improve primary care provider job outcomes. Copyright © 2023 Wolters Kluwer Health, Inc. All rights reserved.
Keywords: questionnaire; nursing staff, hospital; cross-sectional study; cross-sectional studies; job satisfaction; burnout, professional; primary health care; personnel management; nursing staff; nurse practitioner; nurse practitioners; humans; human; personnel turnover; surveys and questionnaires; professional burnout
Journal Title: Medical Care
Volume: 61
Issue: 12
ISSN: 0025-7079
Publisher: Lippincott Williams & Wilkins  
Date Published: 2023-12-01
Start Page: 882
End Page: 889
Language: English
DOI: 10.1097/mlr.0000000000001931
PUBMED: 37815323
PROVIDER: scopus
PMCID: PMC10695280
DOI/URL:
Notes: The MSK Cancer Center Support Grant (P30 CA008748) is acknowledged in the PDF -- Source: Scopus
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  1. William   Rosa
    210 Rosa