Mind the gaps: Building communication bridges during medical codes Journal Article


Authors: Chen, L.; Yohannes-Tomicich, J.; McAvoy, E.; Wisely, S.; Buchholz, T.; Atlas, K.; Chawla, S.; Bambrick-Santoyo, G.
Article Title: Mind the gaps: Building communication bridges during medical codes
Abstract: We describe the development and implementation of a program to identify and address gaps in code response at Memorial Sloan Kettering Cancer Center (MSKCC), a tertiary cancer center in New York City. The program aimed to assess the challenges faced by Rapid Response Team (RRT) and Medical Code Team (MCT) members, classify these challenges into medical knowledge/skills or team functioning/communication categories, develop a plan to address the identified challenges, and evaluate its effectiveness within the RRT/MCT teams. Based on survey responses and ongoing quality assurance (QA) reviews the two main challenges identified were chaos or crowd control and role identification. A tailored simulation-based training session was designed and implemented, leading to improved crowd management and the establishment of an ongoing training program. © 2023 Elsevier Inc.
Keywords: critical care medicine; rapid response team; hospital medicine; advanced practice provider; interprofessional education; interprofessional simulation; medical code simulation
Journal Title: Journal of Interprofessional Education and Practice
Volume: 33
ISSN: 2405-4526
Publisher: Elsevier Inc.  
Date Published: 2023-11-30
Start Page: 100686
Language: English
DOI: 10.1016/j.xjep.2023.100686
PROVIDER: scopus
DOI/URL:
Notes: Article -- MSK Cancer Center Support Grant (P30 CA008748) acknowledged in PDF -- MSK corresponding author is Leon Chen -- Source: Scopus
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