Characteristics of cancer hospitals with written language access policies Journal Article
| Authors: | Kung, A.; Li, D. G.; Lavery, J. A.; Narang, B.; Diamond, L. |
| Article Title: | Characteristics of cancer hospitals with written language access policies |
| Abstract: | Patients with limited English proficiency receive worse care due to communication barriers. Little is known about which cancer hospitals have written language access policies addressing bilingual clinicians. We conducted a cross-sectional survey of healthcare organizations, matching survey data to American Hospital Association Survey and American Community Survey data. We analyzed characteristics associated with hospitals having bilingual clinician policies. The response rate was 71% (127/178). Many hospitals (53 [42%]) did not have written policies on bilingual clinicians. Having bilingual clinicians available at the hospital was associated with having a written policy on bilingual clinicians, while being an NCORP site was associated with not having a written policy on bilingual clinicians. Patient demographic characteristics were not associated with hospitals having written policies on bilingual clinicians. A substantial proportion of cancer hospitals do not have policies that cover language use by bilingual clinicians, particularly at NCORP sites. Having written policies on bilingual clinicians has the potential to mitigate cancer disparities by facilitating accountability, improving communication, and reducing errors. © 2022, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature. |
| Keywords: | adult; united states; neoplasm; neoplasms; cancer center; communication; medical society; cancer care facilities; interpersonal communication; cross-sectional study; cross-sectional studies; language; health care organization; health disparity; demographics; health disparities; limited english proficiency; multilingualism; cancer; humans; human; article; written language; clas standards |
| Journal Title: | Journal of Immigrant and Minority Health |
| Volume: | 25 |
| Issue: | 2 |
| ISSN: | 1557-1912 |
| Publisher: | Springer |
| Date Published: | 2023-04-01 |
| Start Page: | 282 |
| End Page: | 290 |
| Language: | English |
| DOI: | 10.1007/s10903-022-01399-5 |
| PUBMED: | 36136231 |
| PROVIDER: | scopus |
| PMCID: | PMC10276971 |
| DOI/URL: | |
| Notes: | Article -- MSK Cancer Center Support Grant (P30 CA008748) acknowledged in PubMed and PDF -- MSK corresponding author is Lisa Diamond -- Source: Scopus |
Altmetric
Citation Impact
BMJ Impact Analytics
Related MSK Work