Oncology patients’ perspectives on remote patient monitoring for COVID-19 Journal Article


Authors: Daly, B.; Lauria, T. S.; Holland, J. C.; Garcia, J.; Majeed, J.; Walters, C. B.; Zablocki, M.; Chow, K.; Strachna, O.; Giles, C. E.; Kelly, M. F.; Housen, A.; Canavan, M.; Maresca, N. M.; Baser, R.; Salvaggio, R.; Robson, M. E.; Reidy-Lagunes, D. L.
Article Title: Oncology patients’ perspectives on remote patient monitoring for COVID-19
Abstract: PURPOSE Oncology patients are vulnerable to adverse outcomes associated with COVID-19, and clinical deterioration must be identified early. Several institutions launched remote patient monitoring programs (RPMPs) to care for patients with COVID-19. We describe patients’ perspectives on a COVID-19 RPMP at a National Comprehensive Cancer Center. METHODS Patients who tested positive for COVID-19 were eligible. Enrolled patients received a daily electronic COVID-19 symptom assessment, and a subset of high-risk patients also received a pulse oximeter. Monitoring was provided by a centralized team and was discontinued 14 days after a patient’s positive test result and following 3 days without worsening symptoms. Patients who completed at least one assessment and exited the program were sent a patient engagement survey to evaluate the patient’s experience with digital monitoring for COVID-19. RESULTS The survey was distributed to 491 patients, and 257 responded (52% completion rate). The net promoter score was 85%. Most patients agreed that the RPMP was worthwhile, enabled better management of their COVID-19 symptoms, made them feel more connected to their healthcare team, and helped prevent emergency room visits. Identified themes regarding patient-perceived value of a RPMP included (1) security: a clinical safety net; (2) connection: a link to their clinical team during a period of isolation; and (3) empowerment: an education on the virus and symptom management. CONCLUSION RPMPs are perceived to be of value to oncology patients with COVID-19. Policymakers should consider how these programs can be reimbursed to keep vulnerable patients at home and out of the acute care setting. Copyright © 2021 American Society of Clinical Oncology. All rights reserved.
Journal Title: JCO Oncology Practice
Volume: 17
Issue: 9
ISSN: 2688-1527
Publisher: American Society of Clinical Oncology  
Date Published: 2021-09-01
Start Page: e1278
End Page: e1285
Language: English
DOI: 10.1200/op.21.00269
PUBMED: 34085536
PROVIDER: scopus
PMCID: PMC8457795
DOI/URL:
Notes: Review -- Export Date: 1 October 2021 -- Source: Scopus
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MSK Authors
  1. Raymond E Baser
    133 Baser
  2. Mark E Robson
    676 Robson
  3. Diane Lauren Reidy
    294 Reidy
  4. Jibran Majeed
    13 Majeed
  5. Jericho Aquino Garcia
    10 Garcia
  6. Chasity Burrows Walters
    48 Walters
  7. Kimberly Chow
    30 Chow
  8. Jessie Cameron Holland
    20 Holland
  9. Robert M Daly
    78 Daly
  10. Tara Lauria
    6 Lauria
  11. Caitlin Elizabeth Giles
    4 Giles
  12. Meghan F Kelly
    2 Kelly
  13. Ashley Yvonne Housen
    1 Housen