Communication skills (Comskil) training for oncology nurses to improve patient-centered care Book Section
| Authors: | Banerjee, S. C.; Manna, R.; Parker, P. A. |
| Article/Chapter Title: | Communication skills (Comskil) training for oncology nurses to improve patient-centered care |
| Title Series: | Advances in Personal Relationships |
| Abstract: | This chapter provides a brief description on communication skills training for oncology nurses to improve patient-centered care. Nurses play a key role on the oncology health care team. They tend to spend the most time with patients, and patients report being more comfortable communicating with nurses than with their physicians. Nurses are information and communication facilitators and provide support to patients and families. Communication skills training is feasible and a useful model of training to improve clinician-patient communication. The authors experience of implementation, both with 410 inpatient and outpatient oncology nurses, suggests that nurses not only rated the program favorably, but also reported improved self-efficacy in their capabilities to perform the key patient care tasks and demonstrated skills uptake in use of empathic skills. Future research on transference of learning to real nurse-patient interactions and patient-reported outcomes will help us define the parameters of training reach and establish outcomes that are in concordance with the Institute of Medicine core elements of high-quality health care, defined as "providing care that is respectful of and responsive to individual preferences, needs, and values and ensuring that patient values guide all clinical decisions". (PsycInfo Database Record (c) 2021 APA, all rights reserved) |
| Keywords: | patient-centered care; communication skills training; self-efficacy; clinician-patient communication; oncology nurses; high-quality health care |
| Book Title: | Contemporary Studies on Relationships, Health, and Wellness |
| ISBN: | 9781108419864 |
| Publisher: | Cambridge University Press |
| Publication Place: | New York, NY |
| Date Published: | 2019-01-01 |
| Start Page: | 266 |
| End Page: | 288 |
| Language: | English |
| ACCESSION: | 2019-11498-013 |
| PROVIDER: | Ovid Technologies |
| PROVIDER: | psycinfo |
| DOI: | 10.1017/9781108304344.014 |
| DOI/URL: | |
| Notes: | Book Chapter: 13 -- Source: APA PsycInfo |
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