Feasibility and acceptability of using an IVRS to assess decision making about sun protection Journal Article


Authors: Holland, S. M.; Shuk, E.; Burkhalter, J.; Shouery, M.; Li, Y.; Hay, J. L.
Article Title: Feasibility and acceptability of using an IVRS to assess decision making about sun protection
Abstract: Objective: We developed an interactive voice response system (IVRS), an automated telephone survey technology, to assess real-time decision making about sun protection. We examined the feasibility and acceptability of IVRS in this electronic health (eHealth) context. Methods: Melanoma patients who underwent surgery referred their first-degree relatives (FDRs) for participation. Eligible FDRs were contacted twice daily (12:30 pm; 5:00 pm) over 14 consecutive days via IVRS to complete a survey about their sun protection behaviors and decisions about those behaviors. Results: Of the 81 eligible FDRs, 69 (85%) consented to the study, and 53 (77%) completed the study. We assessed adherence with the IVRS via the number and pattern of missing survey items across all answered IVRS calls. About 80% of scheduled IVRS calls were answered (1316/1652). Most surveys (93%) of the IVRS-answered calls were completed. To examine acceptability, we analyzed the program satisfaction survey data collected at the end of the study. Most participants viewed the IVRS to be highly acceptable and easy to use. Conclusions: These findings illustrate that use of real-time IVRS data collection regarding sun protection decision making is feasible and acceptable to higher-risk research participants and could thus be used with time and location-sensitive eHealth support to enhance sun protection decision making. © 2019 John Wiley & Sons, Ltd.
Keywords: adult; controlled study; patient satisfaction; cancer surgery; major clinical study; united states; follow up; demography; melanoma; oncology; questionnaire; feasibility study; decision making; sun protection; sunlight protection; prevention; telehealth; interactive voice response system; first-degree relative; cancer; human; male; female; article; ehealth; mobile assessment
Journal Title: Psycho-Oncology
Volume: 29
Issue: 1
ISSN: 1057-9249
Publisher: John Wiley & Sons  
Date Published: 2020-01-01
Start Page: 156
End Page: 163
Language: English
DOI: 10.1002/pon.5231
PUBMED: 31520426
PROVIDER: scopus
PMCID: PMC6981049
DOI/URL:
Notes: Article -- Export Date: 2 March 2020 -- Source: Scopus
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MSK Authors
  1. Yuelin Li
    219 Li
  2. Susan M Holland
    18 Holland
  3. Jennifer L Hay
    264 Hay
  4. Elyse Shuk
    62 Shuk
  5. Marwan Shouery
    11 Shouery