Developing and standardizing an orientation for outpatient charge nurses Journal Article


Authors: Andronico, J.; Getting, C.; Hughes, C. H.; Ciccolini, K.
Article Title: Developing and standardizing an orientation for outpatient charge nurses
Abstract: Charge nurses often act as the eyes and ears of the unit. They are leaders, clinical experts, educators, policy enforcers, and patient advocates. They ensure patients and caregivers receive high-quality, safe, and evidence-based care. With the shift in health care from the inpatient to outpatient setting, patients are becoming more acute and complex for staff nurses. Charge nurses are pivotal in the successful care and management of these patients. Unfortunately, charge nurses often receive minimal training and are placed in this role with inadequate preparation and support. This can lead to feelings of anxiety, stress, and dissatisfaction with their job. Providing nurses with structured education about this role can create a safer and more positive work environment. This article discusses the development, implementation, and evaluation of a charge nurse orientation program in the outpatient infusion setting. © SLACK Incorporated.
Keywords: adult; education; hospital patient; outpatient; stress; caregiver; anxiety; ear; leadership; work environment; eye; human; article; staff nurse; charge nurse
Journal Title: Journal of Continuing Education in Nursing
Volume: 50
Issue: 11
ISSN: 0022-0124
Publisher: SLACK, Inc.  
Date Published: 2019-11-01
Start Page: 517
End Page: 521
Language: English
DOI: 10.3928/00220124-20191015-08
PUBMED: 31644813
PROVIDER: scopus
DOI/URL:
Notes: Article -- Export Date: 2 December 2019 -- Source: Scopus
Altmetric
Citation Impact
BMJ Impact Analytics
MSK Authors
  1. Christen Halley Hughes
    3 Hughes