An examination of the initial cancer consultation of medical and radiation oncologists using the Cancode interaction analysis system Journal Article


Authors: Dimoska, A.; Butow, P. N.; Dent, E.; Arnold, B.; Brown, R. F.; Tattersall, M. H. N.
Article Title: An examination of the initial cancer consultation of medical and radiation oncologists using the Cancode interaction analysis system
Abstract: This study provides an analysis of the structure of the initial cancer consultation, the consultation styles of medical and radiation oncologists, and their effect on patient outcomes. One hundred and fifty-five cancer patients attending their first consultation with either a medical or radiation oncologist were audiotaped and the transcripts were analysed using the Cancode computer interaction analysis system. Findings revealed that medical oncologists allowed patients and their families more input into the consultation and were rated as warmer and more patient-centred compared with radiation oncologists. However, radiation oncologists spent a longer period discussing, and were more likely to bring up, social support issues with patients. Both medical and radiation oncologists varied their consultation style according to the patient's gender, age, anxiety levels, prognosis, and education. Patients seeing an oncologist who was rated as warmer and discussed a greater number of psychosocial issues had better psychological adjustment and reduced anxiety after consultation. These findings provide current evidence that may be used to inform improvements of communication skills training for oncologists and highlight the need for future communication research to separately consider oncologists from different disciplines. © 2008 Cancer Research UK.
Keywords: adult; controlled study; patient satisfaction; major clinical study; outcome assessment; neoplasm; neoplasms; oncology; time factors; patient care; social support; adaptation, psychological; doctor patient relation; physicians; education; clinical competence; radiation oncology; scoring system; communication; empathy; physician-patient relations; medical oncology; referral and consultation; medical practice; medical specialist; attitude of health personnel; consultation; sex difference; anxiety; age distribution; decision making; social psychology; tape recording; computer system; examination; interaction analysis
Journal Title: British Journal of Cancer
Volume: 98
Issue: 9
ISSN: 0007-0920
Publisher: Nature Publishing Group  
Date Published: 2008-05-06
Start Page: 1508
End Page: 1514
Language: English
DOI: 10.1038/sj.bjc.6604348
PUBMED: 18454160
PROVIDER: scopus
PMCID: PMC2391112
DOI/URL:
Notes: --- - "Cited By (since 1996): 7" - "Export Date: 17 November 2011" - "CODEN: BJCAA" - "Source: Scopus"
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  1. Richard Brown
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