Improving organizational performance: An introduction to the 1995 Joint Commission on Accreditation of Healthcare Organizations Standard Journal Article


Authors: Kelvin, J. F.; Houston, K.
Article Title: Improving organizational performance: An introduction to the 1995 Joint Commission on Accreditation of Healthcare Organizations Standard
Abstract: The 1995 Joint Commission on Accreditation of Healthcare Organizations Standards represent a significant change in philosophy. Specific expectations for each discipline and department are no longer listed; instead, functions critical to patient care are described. With this change comes a new approach to the accreditation process; it is now focused on evaluation of the organization's performance of each of these functions. In addition, the Joint Commission on Accreditation of Healthcare Organizations expects that improvement activities be undertaken to systematically measure and assess the level at which the organization carries out these functions. Quality assurance and quality assessment have been replaced by performance improvement. The specific 1995 Joint Commission on Accreditation of Healthcare Organizations requirement is that 'the organization designs processes well and systematically measures, assesses, and improves its performance to improve patient health outcomes.' This article presents an overview of the new standard, Improving Organizational Performance, and discusses issues to consider in implementing the standard in relation to the care of patients with cancer.
Keywords: united states; neoplasms; total quality management; outcome and process assessment (health care); accreditation; health care organization; performance; joint commission on accreditation of healthcare organizations; humans; article; outcome assessment (healthcare); process assessment (healthcare)
Journal Title: Cancer Practice
Volume: 4
Issue: 2
ISSN: 1065-4704
Publisher: Blackwell Publishing  
Date Published: 1996-03-01
Start Page: 88
End Page: 95
Language: English
PUBMED: 8715446
PROVIDER: scopus
DOI/URL:
Notes: Article -- Export Date: 22 November 2017 -- Source: Scopus
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MSK Authors
  1. Joanne F Kelvin
    91 Kelvin
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